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It looks very well designed, the jar and lid are top quality and the blade used to work very well, however the motor (the most important part) makes the whole thing a waste of money. The second one lasted around 2 weeks and the motor failed too, so I returned it and asked my money back. Too bad a reputable brand like Cuisinart uses such low quality motors. I purchased one of these (not Amazon) but it stopped working after less than three weeks of daily use (one Herbalife shake twice a day). I took it to the store for replacement.
But the same basic problem occurred. We got this as a wedding present a few years ago. Customer service said it was out of warranty, no help, etc.don't buy it. The black 'wheel' started disengaging from the motor to the point that it now emits a bit of SMOKE (no joking) and now doesn't work at all. Used it sporadically for smoothies. Sounds like ours lasted longer than most on here.
The next day I tried the blender top, which worked fine until I went to pour it and it started leaking out from in between the white plastic ring to where it connects to the glass. I picked up the base, and sure enough like many others on here - the drive had stripped the gripping teeth practically flat. Two people within my household came running out of their respective rooms to see what the "horrible noise" was.
I thought I was getting a steal since it also came with another food processing unit that you could swap out on top for the blender so I was very excited. About 2 months ago, I go to put on the food processor top and it makes this horrible high pitched squealing sound. I registered and received this blender as a wedding gift.
I think I may have lost some hearing from how horrible it was. This thing is a piece of junk. I am by no means a heavy blender user.
I would say that perhaps I have used it on average two times a month for the past 3 years.
This should not happen with a bit of care. There is a possibility that the glass jar is not correctly placed on the base which could lead to accelerated wear of the plastic connectors. Only bit of criticism that I have is that the blender could be slightly faster and blend more foamy. Seems to be a solid blender. I was worried about the negative reviews but after using it myself I am convinced that those were user errors.
However, I am keeping a close eye on that plastic bit because it seems to be the cause of most problems here.So overall to date I'm happy with my purchase. In both cases I didn't need to use a spoon to push them down.-I did learn after a couple of uses that it's very important to make sure that the jug is pushed in all the way before you use it, because otherwise the plastic blade-spinning device may just spin in the air or may work but with tiny bits of plastic coming off it. This has completely not matched my experience. I gave it four stars because I'm not sure how it would react to really heavy-duty use and because I am concerned about the plastic blade-spinner per the reviews here. When using fresh fruit they were completely and smoothly liquefied within approximately 20 seconds. I recently purchased this mixture at a retail store.
But overall, no problems pouring into glasses.-Several people have mentioned that the blades just spin at the bottom and that in order to get them to actually blend things, you have to keep pushing things down with a spoon. When the jar was pushed all the way in, I had no problems with this. Before opening the box, I went to Amazon to see how it was being reviewed, and was somewhat concerned at all the bad reviews.I nonetheless decided to open it, and have used it several times so far to make smoothies to good results.Granted, I've only had it for a couple of weeks, so I could be disappointed in the future, but I did want to address my own experience about a few things that recurred in the reviews.-One person said the jug has no pour spout. When I used frozen fruit it took a little longer (a couple of minutes). So far, however, it has worked perfectly to my satisfaction. Perhaps Cuisinart have changed the design somewhat, because mine certainly has one, although a bit small.
I followed the instructions to use the "liquefy" speed for smoothies.
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